Términos y Condiciones

These Terms and Conditions of the Services (as they may be amended and/or updated from time to time, the “Agreement”) entered into between Unik Travels LLC doing business as Vilu Travel Designers (“Vilu Travel”) whose EIN/Tax ID Number is 35-2641348 and the entity or person that accepts these terms (the “Client”).

This Agreement shall enter into force and shall be in full force from the date that occurs first between (i) the date on which the Client clicks on the Website to accept the Agreement; (ii) the date on which you sign it by hand, (iii) the date on which you accept any Quote; or (iv) the date on which the Services begin to be rendered (the “Effective Date”).

By accepting the terms and conditions of this Agreement, the Client declares and guarantees that: (a) has full legal capacity to bind himself or herself under the terms of this Agreement; (b) has read and understand the scope and obligations contained in this Agreement; and (c) accept the content of this Agreement.

1. Rendering of Services

1.1 Object and Considerations

Subject to the terms and conditions of this Agreement and the Quote, Vilu Travel, directly or through its employees and/or agents and/or subcontractors, will provide the Client with advice, consultancy and organization of tailor-made trips, design of unique and personalized itineraries for trips and experiences services, as well as monitoring and verification of the trip or experience and intermediation with suppliers for the completion of the Client’s trip (the “Services”).

As part of the Services, Vilu Travel will act as an intermediary and agent for the Client, so the Client hereby authorizes Vilu Travel so that Vilu Travel, through its agents, employees or commission agents, can make all necessary and/or convenient reservations and process the payments, with the resources that the Client has advanced to Vilu Travel, to the relevant suppliers, in each case, for the consummation of the Services.

As long as the provision of the Services by Vilu Travel has not started, the Client will have the right to revoke their consent to the provision of the Services within the following 5 business days from the acceptance of this Agreement, without liability, or any justification in accordance with the applicable legal provisions on consumer rights.

1.2 Delivery of documentation

Once Vilu Travel has concluded with the Travel Organization and Experience Services, Vilu Travel will deliver to the Client a folder, either physical or electronic, with the itinerary of the organized trip, as well as with the data and documentation of all the reservations, flights, lodgings, activities and other components of the trip or experience.

2. Client Representations

The Client hereby represents related to the bank accounts and cards linked to the data on them, that: (a) the cards are the exclusive property of the Client; (b) the resources come from lawful sources; (c) the Client knows and understands the risks of data transmission; and (d) the bank cards have sufficient funds to cover the costs.

3. Funds and Identification

Vilu Travel will not have any responsibility for any delay, cancellation, changes, price changes or unavailability regarding the Components of the respective trip, resulting in the delay in the payment due to the lack of resources on the card of the Client.

4. No Liability for Modifications

The Client acknowledges that Vilu Travel acts solely as agent and intermediary and has no control regarding the price, availability and/or the terms and conditions of the components of the trip. Any changes, cancellations or variations are not the responsibility of Vilu Travel.

5. Modifications

Vilu Travel may make commercially reasonable updates to the Services and changes to this Agreement from time to time. Substantial changes will be effective upon publication on its Website.

6. Payment Terms

All payments to be made to Vilu Travel must be made by bank transfer or through the payment methods indicated by Vilu Travel. Once the Client pays, Vilu Travel will issue an invoice compliant with applicable tax legislation. The Client will be responsible for any applicable Taxes.

7. Additional Client Obligations

The Client will be solely responsible for the correct use and handling of the information obtained from the Website and derived from the Services. The Client must at no time make an unlawful use of the Services. The Client declares that he has read, knows and accepts the Privacy Policy published on www.vilutravel.com.

8. Term

The term of this Agreement will begin at the Effective Date and will continue until the provision of the Services has been consummated and the Client has paid all the considerations, or it is terminated.

9. Termination

Either party may terminate this Agreement if the other party fails to comply and does not remedy such breach within thirty days. This Agreement may also be terminated by written agreement of the parties.

10. Disclaimer

EXCEPT AS EXPRESSLY ESTABLISHED IN THIS AGREEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VILU TRAVEL SHALL OFFER NO OTHER WARRANTIES OF ANY KIND. VILU TRAVEL DOES NOT WARRANT THAT THE PROVISION OF THE SERVICES MAY BE INTERRUPTED BY CAUSES OF FORCE MAJEURE OR INCIDENTAL CASE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VILU TRAVEL SHALL NOT BE LIABLE UNDER THIS AGREEMENT FOR LOST INCOME OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPTIONAL, AND PUNITIVE DAMAGES.

12. Compensation

Unless prohibited by applicable law, the Client will defend, indemnify and hold harmless Vilu Travel and its Affiliates, shareholders, employees, officers, directors against all Claims related to the Services that are attributable to the Client.

13. Miscellaneous

13.1 Notifications

Notifications to the Client will be made at the last address or email provided. The Client agrees to notify Vilu Travel of any change of address within 3 business days.

13.2 Assignment

The Client may not assign rights under this Agreement except with written consent of Vilu Travel.

13.3 Force Majeure

Vilu Travel will not be responsible for failures or delays caused by circumstances beyond its reasonable control.

13.6 Severability

If any provision is declared void, it will be considered separately so as not to affect the validity of other provisions.

13.7 Applicable Law and Jurisdiction

The parties submit to the applicable laws of Mexico and to the jurisdiction of the competent courts of Mexico City.

13.8 Comprehensive Agreement

This Agreement together with the Quote establishes all the terms agreed between the parties and replaces all other agreements related to such topic.